JMB Maxwell Towers is in the process for selecting Property Management Services (PMS) agent to assist with the running of maintenances as well as improvement projects from Jan 2009. At this stage, we have short listed a number of potential companies.
Our approach is to have a certain number of people from the PMS agent based at the condo, e.g. property manager, billings/accounts/admin clerk, technician and handyman. We would engage service providers to perform the major ongoing tasks. Clearly, the extend we would add to on-site staff would depend on JMB willingness to commit to improvements in maintenance and enhancement projects. All these will be highly influenced by effordability.
To assist our considerations on PMS agent, we would welcome comments on two companies, Izrin & Tan and Global Property Services. We are interested to know if anyone of you have comments on their performance as follows:
Ability to take over/start up operations: setting up contracts with Services Providers, billings & collections and appointment of competent on-site personnel
Track record in delivering good value
Track record in monitoring and managing service providers to deliver promised services
General ability to maintain capable staff and efficient "standard operating procedures"
Please do provide your comments directly to me if you wish to maintain a level of confidentiality as well as to avoid any of your comments being taken out of context.
I hope we can share our experiences with PMS agents and services providers.
Many thanks and regards
JMC Maxwell Towers